Professional
Experience

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Summary

Seasoned Product Leader with 11 years of B2B Product Management experience. Proven expertise in building and scaling Enterprise SaaS products — CRM, Loan Origination Systems, Distribution Channel Management, and Debt Collections in Financial Services. Deep domain expertise in Indian Retail and Commercial Lending. Led Lending Cloud at LeadSquared, generating ₹6.2 Cr in new annual revenue.

Experience

LeadSquared Feb 2022 – Jan 2026

Associate Product Director

  • Generated ₹6.2 Cr in new annual revenue by conceptualizing Lending Cloud Product — expanding LeadSquared's offerings to no-code Customer & Channel Partner onboarding, KYC/KYB, and Loan Origination System.
  • Devised & executed Lending Cloud product strategy & quarterly roadmap for Enterprise & Mid-market Financial Institutions.
  • Reduced implementation TAT by 15% by building a Connector ecosystem with Perfios/Karza, Signzy, IDfy, Finbox, and Scienaptic.
  • Launched AI Co-pilot delivering 30% improvement in Sales & Credit User productivity.
  • Designed a 2-year Agentic AI roadmap including data strategy to launch autonomous verification agents.
  • Managed a team of 4 PMs & UX Designers; used AI to cut customer call analysis to 2× speed, design cycle time ~40%.
Power2SME Mar 2019 – Feb 2022

Senior Product Manager

  • Product Owner for Channel Partner Management & Loan Origination Product stack.
  • Scaled channel partner distribution from 10 to 80+ partners, increasing top-of-funnel inflows by 40%.
  • Reduced loan processing TAT from 25 to 11 days through automation and UX redesign.
  • Launched a proprietary configurable Credit Scoring model, improving time-to-decision significantly.
MODE (Mobile Decisioning Holdings) Oct 2018 – Mar 2019

Product Manager

  • Improved NPS for Micro-lending products in Kenya by 18% and 3-month retention from 47% to 55% via UX overhaul.
Nucleus Software May 2014 – Sep 2018

Product Manager

  • Identified 60 critical gaps for US Lending MVP; devised GTM strategy for US Auto refinancing market entry.
  • Received CEO recognition for persona-based demo experience and account value decks.
  • Awarded Highest Rating (5 stars) for 2 consecutive years.

Education

MBA

NMIMS Mumbai

2012 – 2014

B.Tech, Mechanical Engineering

Nirma University

2005 – 2009

Skills

Product Strategy Outcome-based Roadmaps AI Strategy KYC / KYB Loan Origination Systems Underwriting Models Prompt Engineering Data Engineering Product Observability Rapid Prototyping GTM Strategy Team & Stakeholder Management